Our Team

Carol
Specialist Support Coordinator (SSC)
Department
Specialist Support Coordination
Qualifications:
Diploma of Community Services
Certificate IV in Disability
First Aid & CPR Certified
Suicide Assist Trained
Experience:
Over 2 years with My Right 2 Voice (MR2V)
More than 5.5 years of experience in the disability sector across a range of roles, including:
Care Coordination
Support Coordination
Administration
Experienced in working alongside participants with complex needs, empowering them to overcome barriers, access supports, and achieve their goals.
Specialisation:
Fraud and scam-related matters impacting NDIS participants
Identifying and addressing systemic barriers experienced by participants affected by fraud
Delivering person-centred supports that promote choice, autonomy, and wellbeing
Areas of Interest:
Supporting participants involved in the criminal justice and forensic system
Supporting participants and families experiencing Child Protection involvement and complex family circumstances
Mental health, psychosocial disabilities, and the long-term impacts of trauma
Achievements & Success Stories:
Successfully supported participants affected by fraud and financial exploitation to access appropriate safeguards, supports, and advocacy pathways.
Developing evidence-based documentation and reports to support participants affected by fraud, financial exploitation, and complex safeguarding concerns.
Built strong collaborative relationships with service providers, government agencies, and community organisations to improve participant outcomes.
Successfully supported participants through significant life transitions, ensuring continuity of supports and positive outcomes during periods of change.
Supported a participant to transition from a high-risk situation involving housing instability and the loss of essential supports, resulting in greater independence, improved stability, and stronger long-term outcomes.
Coordinated urgent housing and support arrangements for a participant experiencing domestic violence, ensuring their safety, well-being, and access to ongoing supports following hospital discharge.
Advocated for and secured funding across multiple NDIS plans, ensuring participants had access to the resources and supports needed to achieve meaningful outcomes and work towards their goals.
Why I joined My Right 2 Voice
What I enjoy most
How I support participants and families
How I support the team
Strengths I bring

"I choose to work in the disability sector because every day is a chance to spark joy, break down barriers, and shine a light on every voice."

