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Our Team

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Carol

Specialist Support Coordinator (SSC)

Department

Specialist Support Coordination

Qualifications:

  • Diploma of Community Services

  • Certificate IV in Disability

  • First Aid & CPR Certified

  • Suicide Assist Trained

Experience:

  • Over 2 years with My Right 2 Voice (MR2V)


  • More than 5.5 years of experience in the disability sector across a range of roles, including:

    • Care Coordination

    • Support Coordination

    • Administration


  • Experienced in working alongside participants with complex needs, empowering them to overcome barriers, access supports, and achieve their goals.

Specialisation:

  • Fraud and scam-related matters impacting NDIS participants

  • Identifying and addressing systemic barriers experienced by participants affected by fraud

  • Delivering person-centred supports that promote choice, autonomy, and wellbeing


Areas of Interest:

  • Supporting participants involved in the criminal justice and forensic system

  • Supporting participants and families experiencing Child Protection involvement and complex family circumstances

  • Mental health, psychosocial disabilities, and the long-term impacts of trauma

Achievements & Success Stories:

  • Successfully supported participants affected by fraud and financial exploitation to access appropriate safeguards, supports, and advocacy pathways.

  • Developing evidence-based documentation and reports to support participants affected by fraud, financial exploitation, and complex safeguarding concerns.

  • Built strong collaborative relationships with service providers, government agencies, and community organisations to improve participant outcomes.

  • Successfully supported participants through significant life transitions, ensuring continuity of supports and positive outcomes during periods of change.

  • Supported a participant to transition from a high-risk situation involving housing instability and the loss of essential supports, resulting in greater independence, improved stability, and stronger long-term outcomes.

  • Coordinated urgent housing and support arrangements for a participant experiencing domestic violence, ensuring their safety, well-being, and access to ongoing supports following hospital discharge.

  • Advocated for and secured funding across multiple NDIS plans, ensuring participants had access to the resources and supports needed to achieve meaningful outcomes and work towards their goals.

Why I joined My Right 2 Voice

What I enjoy most

How I support participants and families

How I support the team

Strengths I bring

Carol

"I choose to work in the disability sector because every day is a chance to spark joy, break down barriers, and shine a light on every voice."

with

us

We love collaborating with other services providers with similar values and beliefs to improve this sector as a whole.

Collaborate

It doesn't matter where the support is coming from, as long as the person is receiving the supports they want and need.

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