Our Team

Jacqui

Specialist Support Coordination

8 Years of Industry Experience

2016 - NDIS Officer - supporting the creation of plans for people accessing the NDIS
2017 - Level 2 Support Coordinator - supporting with the implementation of NDIS plans and supporting clients with accessing the appropriate supports and services
2017 - Account Coordinator - supporting clients with complex care needs who require 24/7 rosters of care
2018 - Level 2 Support Coordinator - supporting with the implementation of NDIS plans and supporting clients with accessing the appropriate supports and services
2021 - Team Leader - Support Coordinator and Support workers
2022 – Specialist Support Coordinator

Lived Experience:

Complex Regional Pain Syndrome (CRPS)

I have now been living with this diagnosis for over 11 years. I have good days where my pain is manageable and other days where it can be debilitating, and the thought of doing anything seems impossible.
My diagnosis impacts my daily life on varying levels, but it is also a great reminder that I am able to be the voice for someone who is unable to advocate for themselves, the ears for someone who needs to talk to a caring person, and a theoretical shoulder for someone to lean on.
This diagnosis is the reason I work in this industry.

Success Story:

Sourced OOH housing for client who has been in a cycle of homelessness for 10 years
Sourced SDA for a client who is going to released from prison in the coming months
Furnished two homes for under $1000

"Be able to assist people to feel empowered; heard and valued and to be a driving force to provide positive change in people's lives"

We love collaborating with other services providers with similar values and beliefs to improve this sector as a whole.

It doesn't matter where the support is coming from, as long as the person is receiving the supports they want and need.